Pursuant to the Temporary Injunction Order, Receiver Stermer “shall be the agent of this Court, and solely the agent of this Court, in acting as Receiver under this Order. The Receiver shall be accountable directly to this Court.”

Daniel J. Stermer

c/o Development Specialists, Inc.

500 West Cypress Creek Road, Suite 400

Ft. Lauderdale, Florida 33309

RECEIVER’S COUNSEL

Jordi Guso, Esq./Andrew Hinkes, Esq.

Berger Singerman

350 E. Las Olas Boulevard, Suite 1000

Fort Lauderdale, Florida 33301

DETAILS

The offices of Client Experts Care, LLC, First Choice                            
Tech Support, LLC and Client Care Experts, Inc.
are presently closed. Information is available via this
website, which will be expanded and updated as
additional information becomes available.

NOTICE TO CONSUMERS – OCTOBER 11, 2016

It has come to our attention that some consumers who were clients of Client Experts Care, LLC and/or Client Care Experts, Inc. AND OR FIRST CHOICE TECHNICAL SUPPORT have received calls and/or contact from one or more companies, including one named GLOBAL TECHNICAL SUPPORT and/or JMK TECHNICAL SERVICES, advising consumers that the technical support that they had previously purchased from Client Experts Care, LLC, formally known as First Choice Technical Support, and/or Client Care Experts, Inc. had been transferred to A new company and that the new company was going to process a refund of the amount previously paid to Client Experts Care, LLC, formally known as First Choice Technical Support, and/or Client Care Experts, Inc. provided the consumer gives the company a credit card.

 

PLEASE BE ADVISED THAT AS RECEIVER, I HAVE NOT AUTHORIZED ANY COMPANY TO CONTACT YOU REGARDING ANY SERVICES AND/OR REFUND FOR SERVICES PREVIOUSLY PURCHASED THROUGH CLIENT EXPERTS CARE, LLC AND/OR CLIENT CARE EXPERTS, INC. – ANY SUCH CONTACT WITH YOU IS WITHOUT MY CONSENT OR PERMISSION – WE HAVE NOT PROVIDED ANY OTHER COMPANY AND/OR ENTITY WITH THE CUSTOMER LIST OF CLIENT EXPERTS CARE, LLC AND/OR CLIENT CARE EXPERTS, INC. – NO ENTITY HAS BEEN AUTHORIZED TO PROVIDE YOU WITH ANY SERVICES OR A REFUND FOR YOUR PREVIOUS PURCHASE FROM CLIENT EXPERTS CARE, LLC AND/OR CLIENT CARE EXPERTS, INC. - I WOULD STRONGLY ENCOURAGE YOU TO REFRAIN FROM PROVIDNG ANY COMPANY WHO REPRESENTS THAT THEY HAVE TAKEN OVER FOR CLIENT EXPERTS CARE, LLC AND/OR CLIENT CARE EXPERTS, INC. WITH ANY PERSONAL INFORMATION, INCLUDING YOUR CREDIT CARD INFORMATION.

 

If you have been contacted by any company purporting to represent Client Experts Care, LLC and/or Client Care Experts, Inc., please send me an email (to dstermer@dsi.biz) and describe your contact with them, including the name of the person you interacted with, their telephone number, or email, and the substance of the discussion.

 

Thank you for your attention to this important issue.

On June 24, 2016, the Office of the Attorney General, State of Florida, filed a Complaint and Motion for Temporary Injunction Order (TRO) against Client Experts Care, LLC and certain related entities. The Complaint alleges violations of Chapter 501, Part II, Florida Statutes, Florida’s Deceptive and Unfair Trade Practices Act.

On June 27, 2016, The Honorable Jeffrey Gillen, Circuit Court Judge, Palm Beach County,Florida, entered a Temporary Injunction Order which, among other terms, appointed Daniel J. Stermer as Receiver for Client Experts Care, LLC, First Choice Tech Support, LLC and Client Care Experts, Inc. A copy of the Temporary Injunction Order can be found by clicking here. The Receiver and his professionals are investigating this matter and additional information and documentation will be uploaded to this website as it becomes available.

On July 14, 2016, the Court commenced its hearing on the Motion to Dissolve the Temporary Injunction Order filed by the Defendants and took testimony and evidence from both live and documentary  evidence all day.  The Court did not conclude the hearing on Thursday and continued it until Friday, July 15, 2016.

 

On July 15, 2016, the Court continued to take testimony on the Defendants Motion to Dissolve the Temporary Injunction Order and broke for the weekend.  The Court did not conclude the hearing on Friday, July 15, 2016 and continued it until Friday, July 22, 2016.

 

On July 22, 2016, the Court continued to take testimony on the Defendants Motion to Dissolve the Temporary Injunction Order and broke for the weekend.  The Court did not conclude the hearing on Friday, July 22, 2016  and continued it until Monday, July 25, 2016. 

 

On July 25, 2016, the Parties announced that they had no additional testimony or evidence to submit to the Court and proceeded to give Closing Arguments.  Upon the conclusion of the Closing Arguments, the Court orally denied in all respects, without prejudice, the Defendants Motion to Dissolve the Temporary Injunction Order and will be entering a written order in the future.  As a result of the denial of the Motion, the Temporary Injunction Order remains in place as previously entered by Judge Gillen on June 27, 2016, including the cessation of the business as it was operated, the freezing of certain assets/accounts, and  appointment of the Receiver.

On August 3, 2016, the Court entered its Agreed Order Granting Receiver’s Omnibus Motion which, among other relief, authorized the Receiver to process and release payroll and to remit the related withholdings and to file the appropriate returns related to the payroll.  The Receiver is processing the payroll that was due on July 1, 2016 and will advise further when that payroll will be ready for release/direct deposit, which is anticipated to be by mid-week next week.  The Receiver will not modify the delivery method for this payroll and will utilize the same method as previously processed. 

 

Once this payroll is finalized, the Receiver will process the payroll due for the period June 26, 2016 through June 29, 2016 in the same manner.

 

The Court further authorized the Receiver to wind down the business affairs of the Corporate Defendants which is now underway.

 

Effectively with the cessation of business of the Corporate Defendants, all health and medical insurances, including supplemental/voluntary benefits, life insurance, vision and dental, were been cancelled.

August 10, 2016, The Receiver has processed the payroll that was due to be paid to Employees and Consultants on July 1, 2016 through ADP, and that payroll will be ready for distribution in person on Wednesday, August 10, 2016 beginning at 10:00 a.m. at the Client Experts Care Offices in Boynton Beach. If you received your previous payroll via direct deposit, this payroll will be received via direct deposit. However,  if you receive direct deposit and would like to pick up your voucher for the deposit, you may do so at this time. If you received your previous payroll via a physical check, you will also receive a physical check for this payroll.  If you do not pick up your physical check on Wednesday, August 10, 2016, your check will be mailed to you at the last address that Client Experts Care had on file for you.

 

Please be advised that we are also working to address the payroll that was due to Employees and Consultants for the period June 26, 2016 through June 29, 2016 and will update you on when that payroll will be ready for distribution.  Please be advised that the payroll for the period June 26, 2016 through June 29, 2016 will be the final payroll, and that all Employees and Consultants have been terminated effective as of June 29, 2016 as provided for in the Court’s August 3, 2016 Agreed Order on Receiver’s Omnibus Motion.

The Receiver has processed the payroll that was due to be paid to Employees and Consultants for the period June 26, 2016 through June 29, 2016 through ADP, and that payroll will be ready for distribution in person on Monday, August 15, 2016 beginning at 10:00 a.m. at the Client Experts Care Offices in Boynton Beach. If you received your previous payroll via direct deposit, this payroll will be received via direct deposit. However,  if you receive direct deposit and would like to pick up your voucher for the deposit, you may do so at this time. If you received your previous payroll via a physical check, you will also receive a physical check for this payroll. 

 

If you have not picked up your physical check and/or direct deposit voucher that was available on August 10, 2016 and do not pick up your check and/or direct deposit voucher that will be available on August 15, 2016, the checks/vouchers will be mailed to you at the last address that Client Experts Care had on file for you unless you provide an new address where the checks/vouchers are to be mailed.  The checks/vouchers will be mailed to you via USPS.

 

The payroll for the period June 26, 2016 through June 29, 2016 is the final payroll that is due to Employees and Consultants prior to the cessation of business of the Corporate Defendants on June 29, 2016.

On August 22, 2016, the Court formally entered its Order Denying Defendants’ Motion to Dissolve June 27, 2016 Temporary Order Without Prejudice.  To review the Order, please go to Announcements above and scroll to the Order.

To all former employees: The Receiver and his advisors have processed the payroll for the periods ended June 25, 2016 and June 29, 2016.  If you did not receive your paycheck and expected to receive a live check, please contact us as soon as possible.

 

January 27, 2017

TO ALL FORMER EMPLOYEES/CONSULTANTS OF CLIENT EXPERTS CARE

 

W2s and 1099s have been mailed and/or will be mailed shortly.  You may receive more than 1 W2 and/or 1099 or some combination of them based upon timing and nature of your payroll.

 

Client Experts Care used ADP Totalforce for the early part of 2016 (generally late February) and a W2 has been issued and mailed to you at your last address on file for that period – if you signed up for electronic tax documents, you can log onto your account at: http://www.ipay.adp.com/ and you can print off your W2 if you have not received it in the mail.  We will password protect the file but cannot guarantee the safety of that file when transmitted.  Alternatively, we can mail it to you via USPS.

 

Client Experts Care used ADP Workforce starting in late February/early March and a W2 will be issued and mailed to you at your last address on file for that period.

 

Client Experts Care used ADP Run for those consultants who received 1099 income and 1099s will be issued and mailed to you at your last address on file.

 

If you have not received your W2 from ADP Totalforce, please send me an email (dstermer@dsi.biz) and I will email it to you so you will be able to print it off for your use.

_________________________________________________________________________________________________________

 

The pleadings filed in the matter, including the Motion to Dissolve, are above under Announcements and you can click on any link and the underlying pdf file will open so you can review the pleading.

 

We will provide further Updates as information becomes available. 

If you would like to contact Receiver Daniel J. Stermer, please do so at dstermer@dsi.biz

CASE INFORMATION

Office of the Attorney General, State of Florida, Department of Legal Affairs v. Client Experts

Care, LLC et al.

Case No.: 2016CA006963

In the Circuit Court of the 15 th Judicial Circuit in and for Palm Beach County